Data Retention & Logs

CleanBrowsing offers all paid users the ability to set a retention period for DNS logs, download logs for analysis, and configure long-term storage options.

Step 1: Privacy and Data Retention Policy

The Privacy and Data Retention settings are configured via the Data Retention settings page. There are three key options:

OptionDescription
VisibilityCleanBrowsing provides storage of logs up to 7 days. Long-term storage is available through the Trunc partnership (an affordable log management platform).
Reports-OnlySpecific to log aggregation. Does not provide notifications or reports. Makes logs available for download but removes them from the activity monitoring dashboard.
Total PrivacyRemoves all logging features. You can use the service, but no logs will be stored. All logs will be empty and the dashboard will show INACTIVE.

Step 2: Download DNS Logs

Available DNS activity can be downloaded via the Data Retention control panel.

All logs are provided on a daily basis and are downloaded in CSV format.

Step 3: Long-Term Data Retention

CleanBrowsing is not a log management platform. For long-term storage, CleanBrowsing has partnered with Trunc, an affordable log management service. This partnership allows CleanBrowsing customers to easily send all their logs to a cloud-based service built to manage large volumes of raw DNS logs.

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