1. Home
  2. Known Conflicts
  3. T-Mobile: Web-Guard

T-Mobile: Web-Guard

Web Guard is a free service for T-Mobile customers that can be used to help restrict adult content from being seen or accessed by family members under 18 years old. This filter will interfere with our service.


What is Web Guard?

Web Guard prevents access to adult web content only when your device is connected to T-Mobile’s cellular network with Web Guard enabled.

  • If there is an Access Denied error when trying to open certain web pages, Web Guard might be active on your line.
  • Web Guard is not available on all devices and might not work at certain times or in certain locations.

T-Mobile customers with Web Guard enabled are not be able to use iCloud Private Relay and will receive a device notification that their current rate plan does not support iCloud Private Relay. Web Guard can be turned off to use Private Relay instead.

Content filtering may not be compatible with certain products or services, such as Virtual Private Networks (VPNs). Apple Private Relay must be toggled off for T-Mobile content filtering to work services like ours, CleanBrowsing DNS Filtering.

Web Guard Filters

Web Guard has multiple filters (High, Medium, and Low) that can be set for restricting content. For example:

FilterDescription
Low– Phishing Attacks, Malware, Command and Control Callbacks, Web Spam, Proxy / Anonymizer,

– Potentially Harmful Domains
Adult themes, Nudity, Sexuality, Pornography, Tasteless, Child Abuse Content

– Hacking, Hate/Discrimination, Illegal Downloads, Weapons, Drugs
Medium-Everything listed above for low filters.

-Safe Search enabled to automatically filter pornography and other offensive content that’s built into search engines
High– Everything listed above for low and medium filters.

-Adware, Visual Search Engines, Classifieds, Blog, Games, Lingerie/Bikini,

-Information on Alcohol, Gambling, Illegal Activities, Terrorism, and Dating

– Chat, Instant Messaging, Forums/Message Boards, Social Networking, Video Sharing, Photo Sharing, Webmail, and File Storage, P2P / File Transfer

Safe Search is an automated filter of offensive content that may result from internet search results.

  • High and Medium Web Guard levels enable Safe Search automatically.
  • Results will be filtered from most common search engines such as Google, YouTube, Bing, and DuckDuckGo.
  • When Safe Search is enabled, you may receive one of the following messages when search results include explicit content:
  • “You don’t have permission to turn SafeSearch off. It’s locked by the device or network you are browsing on.”
  • “Some results have been removed because Restricted Mode is enabled by your network administrator.”
Updated on September 30, 2024

Was this article helpful?

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support