All plans allow custom blocks to be added to the account. As a DNS-based solution, there are limitations to this blocking feature. This block can be used on all Fully Qualified Domain Names (FQDN), but is not effective against URL’s. Example of what CAN be blocked: Example of what CANNOT be blocked: Custom Domain…
All plans allow custom allows to be added to the account. As a DNS-based solution, there are limitations to this allowed feature. This feature can be used on all Fully Qualified Domain Names (FQDN), but is not effective against URL’s. Example of what CAN be allowed: Example of what CANNOT be allowed: Custom Domain…
There are instances where you might want to see what is happening on your account dashboard. To view this you can navigate to the My Account > Security page. This will allow you to see all the changes being made on your account.
There are many different deployment configurations to account for when working with DNS filters. One configuration must account for local domains, or domains found in an organizations “intranet” vs public domains found on the “internet”. To account for this, we have developed a DNS Mapping module that helps with this configuration. How…
This section allows a user to create exceptions to some of the more popular platforms: This section will show you if a specific platform is affected by a category, and the administrator can choose to override the setting. For instance, in the image above you see that “Reddit” is being…
A common feature request is to block Top Level Domains in the place of domains. This is extremely effective if an organization knows what TLD’s they prefer not accessed on their network. What is a TLD? In the DNS hierarchy, a top-level domain (TLD) represents the first stop after the root zone….
When working with Chrome, you have the option to use the CleanBrowsing Chrome Extension. Simply select add the extension by clicking on Add to Chrome. Success will show the following dialog. Once the extension is installed, you will click on Willy the Fox. It will show you the follow screen: The Chrome…
With the release of BigSur, and iOS14, users are now able to leverage the latest in DNS protocols that leverage encryption (i.e., DNS-over-TLS, and DNS-over-HTTPS). To help streamline the process all paid plans have a new option in the Network settings page: This link can be shared with any Apple OS (i.e.,…
The leading case of DNS Inactive warnings is a changed Public IP. Depending on your network, your public IP changes in different intervals. To ensure your network is always up to date we often recommend configuring your environment to account for dynamic IP’s. We have guides that help you with this: Generic or Windows or Mac. If…
When working with our service tracking the public IP is important, without it, the system doesn’t know where to apply the filtering rules. This is especially true when using IPv4. To help account for this, we created a series of articles that guide you through the process of keeping your…