If you are using the Ubiquiti DreamPro system (5.14.x controller, see here for 6.x controller) you might notice that your DNS rules are not being respected. That is because we partner with Ubiquiti to integrate our free services as a basic layer of their filtering platform. They enforce these rules, hijacking…
There may be instances where a domain you’re visiting does not render correctly. Maybe the images are blank, or you’re having an issue logging into a website. There are a number of things that could be contributing to this, and while DNS could be an issue it could also be…
The Apple Screen Time is a feature available on all Apple devices that support iOS 12, iOS 13, iOS 14, and iOS 15. It is extremely popular amongst parents, and if used in conjunction with a content filtering service like CleanBrowsing can create conflicts. The specific issue comes if you are using…
If you are a Spectrum Business user you might have SecurityEdge enabled by default. If so, this will conflict with the CleanBrowsing DNS filtering. By design, Security Edge will hijack your DNS and force your network to use the Spectrum DNS provider. To get CleanBrowsing to work you have to…
When you need custom DNS rules and content filtering for different subnets inside your network. Different Rules for Different Subnets A common question we get via email from CleanBrowsing users is asking how one can configure their internal DNS resolver to use our porn/adult filtering on a portion of their…
When using CleanBrowsing DNS resolvers you will experience an issue logging into Free Wifi hotspots that require authentication. This happens because the Wifi Hotspot provider is hijacking the DNS, routing the traffic to an authentication page. This will prevent you from making use of the Wifi, or force you to…
CleanBrowsing provides you a DNS-based content filtering service. The configuration, however, is often up to the user of the service. As much as we assume it’s easy, we also realize there are a lot of things we forget when ti comes to administration. Our enterprise customers have system administrators, but…
There are a few platforms and services where using CleanBrowsing can be problematic because of how DNS is supported. Below is a list of the platforms we know of: Comcast Xfinity If you are trying to use CleanBrowsing on Comcast Xfinity and it doesn’t seem to be working, the reason…
A common question we get from customers is how to prevent a new device on the network from bypassing the CleanBrowsing DNS. Every device, whether it’s a mobile device, laptop, desktop, server, or gaming platform, gives a user the ability to configure a local network configuration. Part of this configuration…
CleanBrowsing works at the network level, specifically via the Domain Name System (DNS). Via DNS, we can intercept outgoing requests and make a determination if it should be accessible based on the rules created in your account. The power of working at the network level is it makes the service…